Frequently Asked Questions
Select the garments you would like to order from the website and note in the box labeled "Custom Text - Dealer Name"
what text you would like added below the Roundel. You will be e-mailed a layout for approval before your garments are produced.
Please note, because of the available space, extended names may need to be condensed to fit according to BMW regulations.
Thunder Creek will accept all major credit cards for your first order and will extend
Net 30 terms for all subsequent orders
Please contact us directly if you have needs for a special event. We can provide many different options for you.
By special arrangement, all items ordered from BMW Custom Program are shipped directly to you from the Thunder Creek warehouse. We use UPS for almost all items shipped. You can expect to receive your merchandise within 7-10 business days after your art has been approved.
Please Note: We cannot ship to PO Boxes or addresses outside the US. Please be sure to provide a US Street Address when you order.
Prices are in $US and exclude sales tax except in Maryland. All embroidery and set up costs are included in the prices shown. Additonal lines of text in alternate locations to be quoted upon request.
All goods purchased are guaranteed for up to six months from delivery. This warranty does not cover normal wear and tear or improper use.
If you would like more information about BMW Custom Program products or have any questions about ordering, please call our toll-free hotline at 800-360-8337 or send us an email at pwaclo@thundercreek.com.
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